Connectivity & Internet

Business Broadband, Fibre & Dedicated Leased Lines

Business Broadband

Reliable SoGEA business broadband without the need for a traditional phone line. One order, one supplier, everything covered.

Fibre to the Premises

Premium FTTP business fibre with speeds up to 1Gbps. High-availability, high-capacity connectivity for demanding businesses.

Dedicated Leased Lines

Uncontended, dedicated internet access with speeds up to 10Gbps. No sharing, unrivalled reliability for mission-critical operations.

0Gbps
Maximum Speed Available
0.99%
Service Availability SLA
0/7
Network Monitoring
0+
Years IT Experience

Your internet connection is the backbone of everything your business does. Slow speeds, outages and unreliable connectivity cost you money, productivity and customers.

We provide business-grade broadband, fibre and dedicated leased line services through our partnership with Fidelity Group — one of the UK's leading connectivity providers. We handle everything from the initial site survey and product selection through to installation and ongoing support, so you get the right connection for your business without the hassle.

Our connectivity solutions

Three tiers of business internet, each designed for different needs. We help you choose the right one based on your operations, not a sales quota.

Essential

SoGEA Business Broadband

Up to 80Mbps

Business broadband delivered over a single digital line — no traditional phone line required. Everything you need in one order, from one supplier, on one bill. Ideal for businesses that rely on cloud applications and need dependable, cost-effective connectivity.

  • No phone line needed — digital-only delivery
  • Single order, single supplier, single bill
  • Static IP address available
  • Ideal for small offices and remote workers
Get a quote
Enterprise

Dedicated Leased Line

Up to 10Gbps

Your own private, dedicated internet connection — not shared with anyone. Guaranteed symmetrical speeds, industry-leading SLAs and the highest level of reliability available. The gold standard for businesses where connectivity is mission-critical and downtime is not an option.

  • 100% dedicated — zero contention
  • Guaranteed symmetrical speeds
  • 99.99% uptime SLA with rapid fix times
  • Essential for VoIP, cloud hosting and data-heavy operations
Get a quote

Delivered in partnership with Fidelity Group

We've partnered with Fidelity Group — an award-winning UK telecoms provider — to deliver enterprise-grade connectivity to businesses of all sizes. Their network infrastructure and our IT expertise means you get the best connection with the best support.

Award-Winning Provider
24/7/365 Support
UK Infrastructure

Our approach to connectivity

Assess First, Sell Later

We don't push the most expensive product. We start by understanding your business — how many people, what applications, how critical your uptime is — then recommend the right connection. Sometimes that's a simple SoGEA line. Sometimes it's a leased line. You'll know why before you commit.

One Provider, One Relationship

Instead of dealing with a faceless telecoms company, you deal with us. We manage the entire process — ordering, installation, configuration, ongoing support. If something goes wrong, you call us, not a call centre.

IT Expertise Built In

Unlike a pure broadband reseller, we're an IT company. We configure your router, set up your firewall, integrate with your network and ensure everything works together. Connectivity is just one part of the picture — we see the whole thing.

Need faster, more reliable business internet?

How it works

From initial enquiry to live connection, we handle everything so you can focus on running your business.

1

Site Survey & Assessment

We assess your current setup, bandwidth needs, number of users and business-critical applications. We check what's available at your postcode and recommend the best-fit product — not the most expensive one.

2

Quote & Order

We provide a clear, transparent quote with no hidden costs. Once approved, we place the order with Fidelity Group and manage the entire provisioning process — keeping you informed at every stage.

3

Installation & Configuration

We coordinate the physical installation, configure your router and firewall, set up static IPs, integrate with your existing network and ensure everything is working before we consider the job done.

4

Monitor & Support

Once live, we proactively monitor your connection, handle any issues with the carrier on your behalf and provide ongoing technical support. You deal with us — one point of contact for everything.

Businesses turn to us when

Their broadband keeps dropping out and it's costing them productivity, sales and customer trust
Their internet speed is too slow for the cloud applications, video calls and file transfers they rely on daily
They're stuck in a contract with a provider that takes days to respond to faults and offers no real support
They're moving office and need reliable connectivity set up at the new site before they arrive
Their business has grown and their consumer-grade broadband can no longer handle the demand
They've migrated to the cloud but their connection can't keep up with Microsoft 365, VoIP and SaaS tools
They need a dedicated, uncontended line for mission-critical operations and can't afford any downtime
They're paying too much for a broadband package that doesn't match their actual needs
They want a single IT partner who manages their connectivity, network and infrastructure together

Why choose Cloudswitched for business broadband?

We're not a telecoms company — we're an IT company that understands connectivity as part of a bigger picture. When we set up your broadband, we're thinking about your whole network: your firewall, your Wi-Fi, your cloud applications, your VoIP phones and your team's day-to-day experience.

Most broadband providers install a line and leave. We configure your router, set up your firewall rules, integrate with your existing infrastructure and make sure everything works together seamlessly. If there's a problem, you call us — not a faceless call centre — and we deal with it.

Through our partnership with Fidelity Group, we have access to enterprise-grade connectivity infrastructure at competitive prices. But unlike going direct to a carrier, you also get our IT expertise on top — network configuration, security, monitoring and support all included.

Whether you need a straightforward SoGEA broadband line for a small office or a dedicated leased line for a data-intensive operation, we'll recommend the right product, manage the installation and keep everything running.

IT engineer installing fibre optic network equipment

What's included with our connectivity service

End-to-end connectivity management — from site survey and provisioning through to router configuration, network integration and ongoing monitoring.

01

Site Survey & Availability Check

We assess your current bandwidth usage, number of users and devices, cloud application reliance and growth plans — then recommend the product that genuinely fits. Working with Fidelity Group's infrastructure data, we identify the fastest, most reliable options at your specific premises including fibre availability and exchange distances.

02

Ordering & Provisioning Management

We handle the entire ordering process — from initial order through carrier provisioning, installation scheduling and go-live. For leased lines, this includes wayleave applications, fibre routing surveys and civil works management. You don't deal with the telecoms provider at any stage.

03

Router & Firewall Configuration

We configure your router with proper settings, set up firewall rules, establish VPN connections, configure static IPs and ensure your network is both fast and secure. If you're on a managed IT plan, this integrates seamlessly with your existing network monitoring and management.

04

Network Integration

We integrate your new connection with existing infrastructure — switches, Wi-Fi access points, VoIP phones, printers and connected devices. Full end-to-end testing ensures your team can work from day one. Upgrades are planned with careful cutover to minimise downtime.

05

Ongoing Monitoring & Support

Proactive monitoring for outages, latency issues and performance degradation — we often know about problems before you do. If a fault needs raising with the carrier, we handle it. One point of contact, no sitting on hold, no being bounced between departments.

06

Failover & Resilience Options

For businesses where downtime is not an option, we design failover solutions — secondary broadband from a different carrier, 4G/5G backup that kicks in automatically, or dual leased lines with automatic failover routing. Seamless switching so fast your team doesn't even notice.

Why Cloudswitched for connectivity?

IT company first, connectivity provider second. That's why your broadband actually works properly.

IT company, not just a reseller

We configure your router, firewall and network properly — not just plug in a box and leave. Your connectivity is integrated with your entire IT infrastructure.

One point of contact

No dealing with call centres. You call us, and we deal with the carrier. One relationship, one phone call, one team that knows your business.

Right product, not the most expensive

We recommend based on what you actually need — not what earns us the biggest commission. If SoGEA is enough, we'll say so. No upselling.

Proactive monitoring

We monitor your connection and often know about issues before you do. When there's a problem, we're already on it — not waiting for you to call.

Enterprise-grade infrastructure

Through Fidelity Group, you get access to the same carrier-grade infrastructure used by large enterprises — at prices that work for SMBs.

Full network integration

We don't just install a line. We integrate it with your switches, Wi-Fi, VoIP and cloud services — making sure everything works together from day one.

Managed cutover

Upgrading your connection? We plan the switchover carefully to minimise downtime, keeping the old line live until the new one is fully tested.

Part of your IT team

Already a Cloudswitched IT support client? Your connectivity slots straight into your existing support. Not yet? We can manage both together for maximum efficiency.

Failover & resilience

Need guaranteed uptime? We design failover solutions with backup connections that kick in automatically — so your business keeps running no matter what.

Frequently Asked Questions

Common questions about business broadband and connectivity. If you need more detail, get in touch — we're happy to talk it through.

What's the difference between SoGEA, FTTP and a leased line?

SoGEA is standard business broadband delivered without a phone line — good for basic needs up to 80Mbps. FTTP is full fibre to your premises with speeds up to 1Gbps — much faster and more reliable. A leased line is a dedicated, unshared connection with guaranteed speeds up to 10Gbps — the gold standard for mission-critical operations. We'll help you choose the right one.

How long does installation take?

SoGEA and FTTP typically take 1-3 weeks from order to go-live. Dedicated leased lines take longer — usually 60-90 days — because a physical fibre connection needs to be built to your premises. We'll give you a realistic timeline upfront and keep you updated throughout.

How much does business broadband cost?

It depends on the product and speed you need. SoGEA starts from around £25/month, FTTP from around £40/month, and leased lines from around £200/month depending on speed and location. We'll provide a clear quote based on your specific requirements — no hidden costs.

Can I keep my existing phone number?

If you're moving to SoGEA (which doesn't use a traditional phone line), you can port your number to a VoIP service. We can help with that too — we also provide cloud-based phone systems that work over your broadband connection.

What happens if my connection goes down?

You call us. We diagnose the issue, raise a fault with the carrier if needed, and manage the resolution on your behalf. For leased lines, SLAs guarantee fix times (typically 5-7 hours). We can also set up failover connections so your business stays online even during outages.

Do I need to change my IT provider to use this?

No. We can provide connectivity as a standalone service — you don't need to be a Cloudswitched IT support client. However, if you are (or become one), your connectivity integrates seamlessly with our monitoring, network management and support services.

From Our Blog

18
  • Google Ads & PPC

How to Set Up Call Tracking for PPC Campaigns

18 Mar, 2026

Read more
20
  • SEO

How to Use Google Search Console to Improve Your SEO

20 Apr, 2026

Read more
4
  • Cloud Email

How to Create Effective Email Templates for Your Business

4 Feb, 2026

Read more

Enquiry Received!

Thank you for getting in touch. A member of our team will review your enquiry and get back to you within 24 hours.