Sony 2Y PrimeSupport Pro 1 license(s) 2 year(s)

Product Overview

AI-generated summary

Sony’s **2Y PrimeSupport Pro** for **£103.02 ex-VAT** is one of those “sane insurance” add-ons for teams running Sony LFD/video wall gear where downtime really hurts. At this price, it usually makes more sense than betting on luck—especially for installs where multiple people are dependent on a screen wall day-to-day (corporate comms, retail signage backends, meeting room environments, etc.). The “Pro” framing typically means you’re buying faster, more dependable support handling than the free/basic tier, which matters when you need someone to talk you through the issue or get it moving quickly.

That said, I’d only buy it if you’ve got a **clear operational use-case** and you’re confident the underlying hardware is the thing that’s likely to fail (power, panels, connectivity, control integration). If this is a low-stakes display, rarely used, or you already have strong in-house escalation/backup plans, you might be overpaying—because support plans only pay off when you actually get incidents. For most UK B2B resellers/end users, though: **if these displays are business-critical and you want predictable support for the next two years, this is good value.**