Sony 2Y PrimeSupport Pro 1 license(s) 2 year(s)

Product Overview

AI-generated summary

Honestly, this looks like one of those “good insurance policies” more than a dramatic value purchase. A Sony 2Y PrimeSupport Pro license for an LFD/video-wall setup is mainly worth it if you’re supporting deployed screens where downtime genuinely costs you money (digital signage installations, transport/hospitality networks, internal comms walls for clients, etc.). If you’ve got technicians on the ground and you can move fast when something goes wrong, this kind of support tier can be a sensible spend to reduce the risk of a slow, painful escalation—especially over a two-year window.

That said, at £57.68 ex-VAT, I wouldn’t buy it blindly if you’re already on-site with responsive internal support and you’re only doing a basic, low-complexity rollout. If you don’t have frequent issues or the hardware is mostly “set and forget,” you might be better putting that money toward spares, deployment hours, or better monitoring. Bottom line: buy it if you’re responsible for uptime on Sony LFD/video wall installs and want faster, more structured help; skip it if this is a single small deployment with minimal operational risk.