- IT Support
When Should You Escalate an IT Issue? A Guide for Staff
13 Sep, 2025







£1310.60 inc. VAT
AI-generated summary
If you’re putting a 65" panel into a busy UK commercial space and you want it to “just work,” the Sony FW-65EZ20L is a sensible option. Sony’s panels tend to handle long daily runtimes and real-world brightness better than a lot of cheaper signage sets, and the built-in Android 16/7 angle is the kind of thing facilities teams actually appreciate (less fuss than juggling external boxes). For £1,091 ex-VAT, I’d view it as mid-market: not bargain-bin, but not wildly overpriced for a brand that’s good on reliability and day-to-day manageability.
That said, I wouldn’t buy it if your signage is very simple and you already have a media player you like—because you’re paying for an integrated ecosystem you may not fully use. Also, if this is for a high-control environment (tight content governance, device fleet management, strict security policies), make sure the “Android” setup and your intended software stack are a comfortable fit before you commit—some IT teams end up wanting more platform control than Android TV-style systems give out of the box.
**Who it’s best for:** offices, retail back-of-house, corporate comms, and any reseller/IT partner needing a dependable 65" screen for 16/7 operation with minimal integration headaches. **Who should skip it:** buyers chasing the lowest cost per screen, or anyone already committed to a specific external player/management approach and looking to keep costs down.

Samsung
Samsung QM65C - 65" Diagonal Class QMC Series LED-backlit LCD display - Crystal UHD - digital signage - Tizen OS - 4K UHD (2160p) 3840 x 2160 - Edge LED - black

Lenovo
Lenovo ThinkVision T65 - 65" Diagonal Class LED-backlit LCD display - interactive - with touchscreen (multi touch) / 8-microphone array / detachable 4K camera - Android - 4K UHD (2160p) 3840 x 2160 - HDR - Direct LED - raven black

BenQ
BenQ ST5502S - 55" Diagonal Class ST Series LED-backlit LCD display - digital signage - 4K UHD (2160p) 3840 x 2160 - Direct LED

Samsung
Samsung SH37C - 37" Diagonal Class SHC Series LED-backlit LCD display - digital signage - Tizen OS 1920 x 540 - black