HP Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA

Product Overview

AI-generated summary

The HP Poly CCX 400 for Teams is one of those “just works” office desk phones that’s hard to be excited about, but easy to live with. At ~£230 ex-VAT, it’s good value if you want a proper business handset (rather than softphone) for meeting rooms, busy desks, or anyone who hates chasing app logins and Wi‑Fi glitches. Poly’s setup and day-to-day experience are generally solid, and the Teams orientation means you’re not fighting the device to get basic calling and presence right.

That said, I’d only buy it if you specifically need a dedicated Teams desk phone and you’re comfortable with how Teams devices are managed in your environment. If you’re already heavy on Microsoft calling but your users are mostly mobile, softphone + good headset might beat this on cost over time. Also double-check that Power over Ethernet is genuinely available where you’re installing—because if you end up needing power workarounds, the “value” equation gets worse fast. Overall: a sensible, safe pick for standard offices with PoE, but not something I’d recommend for tech-curious teams who expect lots of customization or don’t have a clear management plan.