- IT Support
What is a Help Desk and How Should Your Business Use It?
23 Sep, 2025







£108.66 inc. VAT
AI-generated summary
The HP Poly Edge E500 looks like one of those “good enough, get on with it” desk phones—especially if you’re deploying a simple VoIP setup and want something that won’t feel flimsy or quirky. For **£91.16 ex-VAT**, it’s priced like a practical business handset rather than a premium Poly device, so the value is strongest when you want reliable calling basics and a clean PoE setup (no separate adapter, fewer cables to go wrong). If you’ve got a small office, branch, or a modest contact-centre-style environment where the majority of users just need everyday telephony, it’s easy to justify.
That said, I wouldn’t buy this sight-unseen if you need advanced collaboration features, lots of integrations, or headset-heavy call handling—those scenarios tend to push you toward higher-end models or systems where the software ecosystem matters as much as the hardware. Also, double-check compatibility with your VoIP platform and what your SIP setup expects; with IP phones, the “it powers up” part is the easy bit—the day-to-day experience depends on the provisioning and features your environment supports. If you tell me what call system you’re using (e.g., BroadWorks/Asterisk/Microsoft Teams via gateway), I can sanity-check whether the E500 is a sensible fit or a false economy.
Built to grow
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supp...
Integrated protection
Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively...
Enterprise-quality sound
The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

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