- IT Support
IT Support Pricing Explained: Per User vs Per Device vs Break-Fix
15 Jul, 2025







£990.41 inc. VAT
AI-generated summary
For £825 ex-VAT, the APC Smart‑UPS X SMX1000I is a pretty sensible “small server / comms rack” UPS choice *if* your priority is reliability and clean power rather than squeezing out the absolute cheapest watts per pound. APC’s Smart‑UPS line is well-regarded in UK IT circles for predictable behaviour under load, sensible alarm/alerting, and solid software support—so it’s a good fit for file/backup boxes, network gear, and light virtualisation workloads where losing power is a real headache. The expandable runtime angle is the part that makes this less of a one‑off purchase and more of an actual continuity plan: you’re not forced into living with a short runtime forever, and that can matter more than people expect when you’re dealing with short-outage frequency.
That said, I’d only buy this if you’ve got a clear power budget and you actually need the capacity it offers. If you’re powering something light (small NAS, a couple of switches) you might be overpaying—there are cheaper UPS options that do the job without the “wait, why did I spend that much?” feeling. Also, confirm your expected runtime goals before you commit: expandable runtime sounds great, but the total cost can creep up once you price the add‑on batteries. If you’re comfortable planning for that, this APC is a safe, low-drama choice. If not, it’s worth looking at a lower-tier model first.

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APC Replacement Battery Cartridge #117 - UPS battery - 1 x battery - Lead Acid - for P/N: SMX2KR2UNCX145, SMX2KR2UX145, SMX3000RMLVUS, SMX3000RMX93, SMX3KR2UNCX145